Insurance Operations Assistant - London Market - City - to £45,000

Job details

Posted Tuesday 30 September 2025
Location City
Job type Permanent
Reference 732
Recruiter Name Karen Thibeault

Wise May are looking for a collaborative Insurance Operations Assistant with current experience working in the London Market Insurance industry to join a leading Underwriting business. As a Senior Operations Assistant you will be responsible for providing operational support across a range of departments including Claims and Underwriting.

This is a full time, permanent role, with hybrid working and the hours are 9am-5pm.  

Senior Operations Assistant duties and responsibilities:

  • Provide day-to-day operational support for key business departments including Underwriting and Claims.
  • Understand the processes within underwriting and operational activities e.g. risk entry, credit control, claims, outwards reinsurance etc.
  • Ensure all process documentation is accurate and regularly updated.
  • Be a key point of contact for operational teams to provide timely resolution of queries / ad hoc assistance.

Senior Operations Assistant key skills and experience required:

  • Previous experience of working in the Insurance industry is essential for this position. 
  • Demonstrable experience of working in the London Market Insurance sector providing operational support.
  • strong and demonstrable experience of working with Market Reform Contracts (MRCs).
  • Good organisational skills, manages own time well and prioritises workload independently whilst considering the workloads of the whole team.
  • Effective relationship management and stakeholder engagement skills, confident in engaging with colleagues across different business departments.  
  • Strong analytical skills, with a high degree of accuracy and attention to detail.

Benefits

  • Excellent pension scheme
  • Private medical insurance
  • Life assurance
  • Season ticket loan
  • Hybrid working
  • Annual discretionary bonus