Wise May is recruiting for a Claims Administrator with strong knowledge of the Lloyds Insurance market to join a claims management provider who are part of ab global Insurance client to manage and process invoicing and claim collections from the London insurance market.
This is a permanent, part time role working 3 days per week (hybrid working pattern with core office days on Tuesday and Wednesday).
Claims Administrator duties and responsibilities:
- Claims collections and fee Invoicing, including controls & reconciliations - Overseeing the monthly cycle from the database, monitoring work in progress, invoicing totals, VAT, disbursements and maintain oversight of fee reconciliations and payment of claims.
- Collections Governance and Oversight - Coordinate the submission and tracking of claims collections and entries, maintain ownership of collection bordereaux, endorsements and compliance loss runs ensuring accuracy and monitor underwriter responses and bureau signings.
- Payment Monitoring & Account Liaison - Track incoming payments for fees and collections, act as the primary liaison with accounts for payment identification, reconciliation and correlation, provide clear payment breakdowns and supporting documentation.
- Reporting & Month‑End Assurance - Produce and distribute monthly loss runs and collection summaries to underwriters and confirm month end position by validating that collections, outstanding balances.
Claims Administrator key skills and experience required:
- Strong working knowledge of Lloyd's to include ECF, VCA and ILU bureau processes.
- Advanced Excel skills, including reconciliation and data validation.
- High attention to detail and strong organisational skills.
- Good working knowledge of standard windows applications (e.g. Outlook, Word etc)
Benefits
- Pension with enhanced employer contributions
- Critical Illness Cover
- Death in Service Scheme
- Dental Cover
- Permanent Health Insurance Scheme
- Private Medical Insurance Scheme
- Subsidised Restaurant