Facilities Assistant - (£25K - £30K) - City

Facilities Assistant - City, London

Ref: 66Tuesday 23 November 2021

This role will support and assist the Business Services Team in delivering a high-quality facilities management operation to staff and external visitors.

• Act as a key point of contact to support staff with the effective use of specialist IT and AV equipment in meeting rooms in conjunction with other members of the Business Services team. This includes:

o TV’s

o Events sound solutions

o Polycom AV systems

o Clickshare/HMDI

o Microsoft Teams (ABI’s preferred Telecoms solution)

o Other market leading videoconferencing solutions (Zoom/Webex etc)


• Act as a key point of contact for the Events team to ensure all their Business Services needs are met including the provision of appropriate AV and events set up and support on the day.

• Manage the meeting room booking process – monitoring the calendar and planning ahead to ensure the busy schedule runs smoothly.


• Support the process for the provision of rooms and equipment (including printed material) for conferences, meetings and room bookings for external customers.

• In conjunction with the Business Services Adviser and Business Services Assistant, support and participate in meeting room set up and breakdown activities.

• Support the organisations compliance with relative Health and Safety Legislation including:

o Carrying out office Risk Assessments

o Carrying out Display Screen Equipment assessments

o Assisting in the preparation for annual external assessments

o Conducting daily floor walks ensuring all aspects of Health and Safety are adhered too.

o Assisting in key aspects of Health and Safety such as first aid and fire evacuation drills.

• Coordinate the provision of lockers to staff

• To manage the running of the reception ensuring guests are greeted appropriately and daily meetings and events are coordinated to a high level.


Skills and Experience required:

• Experience of working in a support function across a range of support and administrative activities.

• Knowledge of AV systems and experience of providing technical support to non-technical colleagues.

• Experience in managing aspects of Health and Safety regulation (IOSH qualification desired but not necessary).

• A high level of problem solving, organisational and time management skills.

• Strong attention to detail and quality with a commitment to providing high levels of customer service.

• Ideally from a facilities/business services background, but not necessary