Business Support Analyst - City - £45,000

Administrator - City, London

Ref: 150Tuesday 9 August 2022

Wise May are looking for a Business Support Analyst for a global Financial services business based in the heart of the City.  This role is to support the Technology CAO, Business Management and PMO teams with BAU responsibilities.
Duties Include
  • Provide analysis and assistance with ad-hoc requests required for effective running of the Technology function.
  • Collate meeting materials, capture key outputs and ensure completion of actions in a timely manner.
  • Develop and maintain process documentation, ensuring they are accurate and complete.
  • Act as primary point of contact for the Technology function for queries and information
  • Cost Management - Work closely with budget holders to acquire an understanding of allocated projects and business area, enabling challenge and quality assurance when reviewing deal approval requests.
Person Specification
Experience and Skills:
  • Previous experience working in a busy environment
  • Demonstrable IT literacy skills including having worked with PowerPoint, Word, SharePoint, Outlook and Excel.
  • Excellent verbal and written communication skills 
  • Strong and flexible work ethic with flexibility and willingness to learn new skills
  • Self-motivated individual with an ability to prioritise different tasks
  • Takes ownership / accountability of tasks and drives them to completion
  • Accuracy and strong attention to detail is essential as is the ability to use initiative within a team environment.
  • Banking / Financial Services Experience - Desirable
Client Focused:
  • Build relationships and networks with both internally and externally wherever possible
  • Demonstrates strong customer focus
  • Demonstrates ability to work effectively with others
  • Constructively handles disagreements to reach a resolution
  • Ability to work with diverse groups/ personalities
  • Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights
  • Seeks opportunities for improvements
  • Handles situations and problems with innovation and creativity
Dynamic and Competitive:
  • Demonstrates high levels of energy in seeking out and achieving new goals
  • Is a self-starter
  • Shows evidence of being comfortable working in fast paced or pressured environments
  • Enjoys a challenge and is able to escalate
Open & Communicative:
  • Adapts communication style to suit audience
  • Projects personal credibility
  • Ability to work effectively in a high pressure environment
  • Excellent attention to detail, highly organised with a proactive approach