Wise May are looking for a Business Support Analyst for a global Financial services business based in the heart of the City. This role is to support the Technology CAO, Business Management and PMO teams with BAU responsibilities.
Duties Include
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Provide analysis and assistance with ad-hoc requests required for effective running of the Technology function.
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Collate meeting materials, capture key outputs and ensure completion of actions in a timely manner.
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Develop and maintain process documentation, ensuring they are accurate and complete.
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Act as primary point of contact for the Technology function for queries and information
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Cost Management - Work closely with budget holders to acquire an understanding of allocated projects and business area, enabling challenge and quality assurance when reviewing deal approval requests.
Person Specification
Experience and Skills:
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Previous experience working in a busy environment
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Demonstrable IT literacy skills including having worked with PowerPoint, Word, SharePoint, Outlook and Excel.
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Excellent verbal and written communication skills
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Strong and flexible work ethic with flexibility and willingness to learn new skills
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Self-motivated individual with an ability to prioritise different tasks
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Takes ownership / accountability of tasks and drives them to completion
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Accuracy and strong attention to detail is essential as is the ability to use initiative within a team environment.
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Banking / Financial Services Experience - Desirable
Client Focused:
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Build relationships and networks with both internally and externally wherever possible
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Demonstrates strong customer focus
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Demonstrates ability to work effectively with others
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Constructively handles disagreements to reach a resolution
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Ability to work with diverse groups/ personalities
Innovative:
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Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights
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Seeks opportunities for improvements
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Handles situations and problems with innovation and creativity
Dynamic and Competitive:
Open & Communicative:
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Adapts communication style to suit audience
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Projects personal credibility
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Ability to work effectively in a high pressure environment
Effective: